Abstract digital privacy visualization
Legal & Compliance

Your Digital Footprint,
Our Absolute Priority

At QatarTech, trust is the backbone of our connectivity. We are committed to transparency and security, ensuring your personal data is handled with the same rigor we apply to our fiber-optic infrastructure.

The Scope of Our Commitment

Last Updated: January 2026
Effective Jurisdiction: State of Qatar

By engaging with our services—whether you are a home fiber subscriber or an enterprise client utilizing our cloud infrastructure—you consent to the data practices described herein. We do not sell your personal data to third parties for marketing purposes.

Information We Gather

To deliver uninterrupted, high-speed connectivity, we collect specific data categories essential for service delivery and network integrity.

Account & Identity

  • Full Name & Qatari ID
  • Contact Phone & Email
  • Service Address (for installation)
  • Payment Billing Details

Network & Telemetry

To maintain optimal fiber performance and security, we monitor technical data related to your connection.

  • IP Address & MAC Address
  • Data Usage Volume (not content)
  • Connection Logs & Uptime
  • Device Type for Bandwidth Allocation
Secure Data Center

How We Use Your Data

Your data enables us to provide the seamless, low-latency connectivity you expect. We utilize information strictly for operational purposes, billing accuracy, and network security.

1

Service Provisioning

Activating fiber lines, managing bandwidth allocation, and ensuring symmetric speeds as per your plan.

2

Cybersecurity & Fraud Prevention

Monitoring traffic patterns to detect DDoS attacks or unauthorized access attempts on our infrastructure.

3

Legal Compliance

Adhering to regulatory requirements in Qatar, including lawful intercept requests when legally mandated.

Your Rights & Control

You retain significant control over your personal information. We respect your privacy and provide mechanisms to manage your data.

Access & Portability

Request a detailed copy of the data we hold regarding your account and subscription history at any time.

Rectification

If your contact details or billing information changes, you can update them via your portal or by contacting support.

Erasure

Under specific conditions, you may request the deletion of your personal data, subject to legal retention requirements.

Cookies & Digital Tracking

For a comprehensive breakdown of the cookies we use, your options to opt-out, and how we manage tracking scripts, please review our dedicated policy.

View Cookie Policy

Questions About Your Data?

If you have specific concerns regarding how your data is handled, or if you wish to exercise your rights, our Data Protection Officer is available to assist.

Phone Support

+974 4453 2847

Sun-Thu: 9:00-18:00

Email Inquiries

info@QatarTech.qa

Headquarters

The Pearl, Building A, Suite 302

Doha 25600, Qatar

Policy Updates

Contact Support Team